Jobs

Victoria’s Secret – Store Manager + Assistant Store Manager

Store: Victoria’s Secret
Type: Full Time
Contact:

http://careers.lb.com/


PRIMARY PURPOSE: The Assistant Store Manager – Selling drives sales growth as the leader of the customer experience on the sales floor, and has a primary duty of management, actively directing and managing direct reports. Assistant Store Manager – Selling is also responsible for achieving results through growing and developing the selling team to deliver individual and team success.

KEY RESPONSIBILITIES:
– Assists the Store Manager in the overall management of the store
– Assumes total store leadership in absence of the Store Manager and is a partner in the
strategic planning of short and long term goals
– Leads the sales floor and drives store results through the selling team
– Leads and develops leaders and associates in various roles and levels
including managers and associates
– Manages competing priorities and business complexities in our higher volume stores,
while delivering a memorable customer experience
– Develops and executes short and long term strategies to drive top line sales
– Role models, coaches and develops best-in-class selling behaviors
– Leads and inspires associates to unlock individual potential for extraordinary selling results
– Accountable for the development of associates’ product knowledge which in turn,
enables high performance selling
– Responsible for the talent life cycle of direct reports, including recruitment,
hiring, onboarding, training, development, performance management, terminations
and succession planning
– Leads direct reports to maintain merchandise presentation standards while selling

ALL LEADERSHIP ROLES AT VICTORIA’S SECRET ARE RESPONSIBLE FOR:
– Delivering top line sales results and growing the business through business insight to action
– Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL)
– Maintaining a focus on bras as the premier product differentiator, to build loyalty and
support our Best at Bras culture
– Creating emotionally engaging customer experiences, consistent with the brand vision
– Building customer loyalty through current brand strategies, including credit (US only) and
customer relationship marketing
– Building and growing high performing teams
– Leading change through positivity and a growth mindset
– Upholding positive associate relations that lead to engagement in the brand and the team
– Understanding and leveraging visual merchandising filters to create a compelling store
environment that grows sales
– Driving operating fundamentals
– Effectively managing and controlling expenses
– Executing store opening and closing procedures
– Creating an awareness of, and building capability in, loss prevention
– Reinforcing store strategy to reduce shrink
– Managing all activities related to providing a safe work environment
– Understanding, demonstrating and enforcing Company values

QUALIFICATIONS:
– Previous experience leading leaders and teams preferred
– Proven ability to lead a pay-for-performance selling team preferred
– Demonstrates ability to improve customer satisfaction and drive customer loyalty
– Proven ability to effectively delegate, follow up and communicate with all levels
of the organization
– Demonstrates ability to manage complex and competing priorities through time management
and organizational skills
– Demonstrates ability to assess talent, coach, develop and manage performance
– Demonstrates business acumen with strong strategic and analytical skills
– Demonstrates excellent visual merchandising skills
– Schedule flexibility that includes evenings, weekends and holidays
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About Victoria’s Secret

Victoria’s Secret is the best lingerie brand in the world and dominates the global marketplace. There is no close second. Our name has become synonymous with all things feminine and sexy-from lingerie and sleepwear, to beauty products, to swim, sport and beyond. Whether shopping our stores, catalogue or website, or watching the Victoria’s Secret Angels on the runway of the world’s biggest fashion show, Victoria’s Secret brings fantasy to life. We’re innovative and have evolved and stayed relevant for 35+ years because of our fundamental belief that the customer rules!

To apply, visit careers.lb.com.